
Reimagining Retail in the Age of AI
Friday, March 27, 2026
4-5:30pm
Celestial Systems Inc. Burnaby
Genres
Tickets0 interested
Event Description
You Don't Need More AI Pilots—You Need a Strategic Vision
This session is for retail executives who see AI everywhere but struggle to prioritize where it matters most. We'll focus on what leaders actually need: a clear framework for thinking about AI across product creation, operations, and customer relationships—and how to turn that vision into decisive action.
From trend forecasting to dynamic pricing, from store associate empowerment to supply chain intelligence, AI is reshaping what retailers sell, how they operate, and how they build lasting customer loyalty.
What You'll Be Able to Do
By the end of this 90-minute session, you'll be able to identify the 3-5 highest-impact AI opportunities across your product, operations, and customer experience value chain. You'll know how to explain to your board and leadership team why AI investment in retail is about business model transformation, not just efficiency.
You'll build a prioritization framework that balances quick wins with transformational bets as you scale AI adoption. And you'll walk away with practical tools to align your merchandising, store operations, digital, and supply chain teams around a unified AI vision while turning fragmented experiments into strategic advantage.
This Session:
✅ A strategic guide for retail executives who need to lead AI transformation without becoming data scientists
✅ Real examples from leading apparel, specialty retail, and DTC brands—and how their leaders made critical AI decisions
✅ Frameworks you can use immediately to evaluate your team's AI roadmap and investment priorities
Perfect For:
Retail executives overwhelmed by AI hype and tired of disconnected pilot projects. Those who own P&L, customer experience, and brand—not the technology stack. Anyone who's been told "AI will change everything" and thought "but what do I actually do on Monday?"
Specific roles include:
•
Chief Merchandising Officers and VP/SVP Merchandising
•
Chief Customer/Experience Officers
•
VP/SVP Store Operations and Retail Excellence
•
Chief Supply Chain Officers and VP Planning
•
General Managers and Brand Presidents at retail businesses
No technical background required.
You'll Leave With:
📋
AI Opportunity Map for Retail template
(product → operations → customer, with impact/effort scoring)
📋
One-page AI Investment Prioritization Framework
for leadership alignment
📋
Sample 90-day AI sprint plan
with roles, milestones, and success metrics
📋
Real case studies
from Lululemon and other community-driven brands and retail clients
Our Facilitator
With deep expertise in retail strategy and AI transformation, our facilitator has worked with leading apparel, DTC, and specialty retail brands to turn AI experiments into business results. Specializing in translating technical AI capabilities into business value across merchandising, operations, and customer experience—focusing on what retail executives need to make confident, strategic decisions in a rapidly evolving landscape.
Featured Examples & Insights From:
•
Leading athletic apparel brands using AI for community-driven product innovation
•
Fashion retailers with 3500+ stores leveraging smart pricing and dynamic markdown optimization
•
Retail and CPG case studies: demand forecasting, product recommendations, and supply chain intelligence
•
Emerging best practices and retail AI thought leaders
Space is limited to ensure meaningful conversation and peer exchange.

Reimagining Retail in the Age of AI
Genres
Event Description
You Don't Need More AI Pilots—You Need a Strategic Vision
This session is for retail executives who see AI everywhere but struggle to prioritize where it matters most. We'll focus on what leaders actually need: a clear framework for thinking about AI across product creation, operations, and customer relationships—and how to turn that vision into decisive action.
From trend forecasting to dynamic pricing, from store associate empowerment to supply chain intelligence, AI is reshaping what retailers sell, how they operate, and how they build lasting customer loyalty.
What You'll Be Able to Do
By the end of this 90-minute session, you'll be able to identify the 3-5 highest-impact AI opportunities across your product, operations, and customer experience value chain. You'll know how to explain to your board and leadership team why AI investment in retail is about business model transformation, not just efficiency.
You'll build a prioritization framework that balances quick wins with transformational bets as you scale AI adoption. And you'll walk away with practical tools to align your merchandising, store operations, digital, and supply chain teams around a unified AI vision while turning fragmented experiments into strategic advantage.
This Session:
✅ A strategic guide for retail executives who need to lead AI transformation without becoming data scientists
✅ Real examples from leading apparel, specialty retail, and DTC brands—and how their leaders made critical AI decisions
✅ Frameworks you can use immediately to evaluate your team's AI roadmap and investment priorities
Perfect For:
Retail executives overwhelmed by AI hype and tired of disconnected pilot projects. Those who own P&L, customer experience, and brand—not the technology stack. Anyone who's been told "AI will change everything" and thought "but what do I actually do on Monday?"
Specific roles include:
•
Chief Merchandising Officers and VP/SVP Merchandising
•
Chief Customer/Experience Officers
•
VP/SVP Store Operations and Retail Excellence
•
Chief Supply Chain Officers and VP Planning
•
General Managers and Brand Presidents at retail businesses
No technical background required.
You'll Leave With:
📋
AI Opportunity Map for Retail template
(product → operations → customer, with impact/effort scoring)
📋
One-page AI Investment Prioritization Framework
for leadership alignment
📋
Sample 90-day AI sprint plan
with roles, milestones, and success metrics
📋
Real case studies
from Lululemon and other community-driven brands and retail clients
Our Facilitator
With deep expertise in retail strategy and AI transformation, our facilitator has worked with leading apparel, DTC, and specialty retail brands to turn AI experiments into business results. Specializing in translating technical AI capabilities into business value across merchandising, operations, and customer experience—focusing on what retail executives need to make confident, strategic decisions in a rapidly evolving landscape.
Featured Examples & Insights From:
•
Leading athletic apparel brands using AI for community-driven product innovation
•
Fashion retailers with 3500+ stores leveraging smart pricing and dynamic markdown optimization
•
Retail and CPG case studies: demand forecasting, product recommendations, and supply chain intelligence
•
Emerging best practices and retail AI thought leaders
Space is limited to ensure meaningful conversation and peer exchange.
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